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How to:

Add regular withdrawals for GIA or ISA

This online journey is smooth, is quick to complete, and removes the need for paperwork. It’s consistent in design with our other online wrapper and income processes, making it intuitive and easy to use.

Key things to remember

Payment method and timings:

  • Regular withdrawals from an ISA or GIA wrapper are all paid on the 9th business day of each month and are paid via a BACS payment.

The first withdrawal:

  • For the first regular withdrawal you must check to make sure that there’s sufficient available cash. Then our automated cash top-up process will run towards the end of the month, and sell down what’s required to ensure that there’s enough cash within the cash facility to make payment on time.

Regular withdrawals from an ISA wrapper:

  • For clients that are taking regular withdrawals from an ISA wrapper, it’s important to note that Wealthtime’s Stocks and Shares ISA wrappers are flexible. This means you can replace the monies back into the ISA within the same tax year, without affecting the ISA allowance.

Minimums:

  • The minimum regular withdrawal from a GIA or ISA wrapper is £25.

Adding RPI (retail price index):

  • To add RPI to regular withdrawals, you’ll need to complete the regular withdrawals instruction form. It doesn’t need any signatures and can be sent back via Secure Email.

Adviser Zone journey

From the Adviser Zone dashboard:

Select ‘Go to Investor’

or use the search bar at the top to search via the client’s name.

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From the client record, select the wrapper, then click ‘Maintenance’, and ‘Wrapper Details’

  • The tool will allow you to input a monetary amount or a percentage withdrawal which will be based on the wrapper value.

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Select ‘Add regular withdrawal’

  • The online journey will also allow you to choose the requested start month date for the regular withdrawals up to 12 months in advance.

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Select the below options:

  • Frequency – Monthly, Quarterly or annually
  • Withdrawal Type – Amount or %
  • Withdrawal Annual Indexation Type – None, RPI or Percent Annually
  • Date – Start Month
  • Amount – £

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Select the bank account from the drop down

Please be aware only bank accounts that have been successfully verified can be selected for regular withdrawals. For existing clients, you can add and verify a bank account via ‘Investor Details’.

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Click ‘Submit’. The regular withdrawal will then commence from the requested month selected

  • This will be paid on the 9th working day of the month.

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What happens next

Once you’ve submitted, you’ll be able to view the regular withdrawal and make amendments, from the maintenance and ‘wrapper details’ screen.

You can monitor and view clients with regular withdrawals at both adviser and branch level within the firm through Report Zone. To access this information, navigate to ‘Reports About Clients/Wrappers’ and select the ‘Clients with Regular Withdrawals’ report.

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Contact our team today

Whether you're looking to start using our service, or simply have a question for us, we're just a phone call or email away. Lines are open 9am to 5pm Monday to Friday. To help us improve our service, we may record or monitor calls.
contact for support

For Wealthtime platform queries, call
0345 680 8000

For Wealthtime Classic platform queries, call
03330 417 010