row full-width hero

Contact us

Get in touch today to see a truly adviser-centric platform service at work.

Support Desk

If you have a question for us about our investment platforms or wrapper services, please call our customer service teams. Lines are open Monday to Friday 9am to 5pm. Existing advisers can also send a secure email from within the relevant platform.


signpost icon

Platform support

For Wealthtime (formerly Novia) platform queries, call
0345 680 8000

For Wealthtime Select (formerly Wealthtime) platform queries, call
01725 512 925

Get in touch

Keith Furniss Director of Sales

Nicola Clark Head of Customer Experience
Kirsty Cannon Head of Key Accounts
Beth Spanswick Client Services Executive Team Leader
Stephanie Winfield Senior Client Services Executive
Jac Cox Senior Client Services Executive
Jake Vernon Client Services Executive
Luc Harris Client Services Executive
Jess Bayliss Client Services Executive
Regan Downing Client Services Executive
Sophie Coleman Client Services Executive
Rizna Mannan Client Services Executive
Savannah Young Client Services Executive
Jenna Rhodes Key Accounts Team Leader
Kelsie Proudfoot Key Accounts Team Leader
Mark Wedge Key Account Manager
Ines Synnott Key Account Manager
Chris Smith Key Account Manager
Harry Ringwald Key Account Manager
Amit Patel Key Account Manager
Andrew Macbride Key Account Manager
Luke Bennett Key Account Manager
Alex Band Key Account Manager
Thomas Bancroft Key Account Manager

Damian Baker Head of Service Delivery, Wealthtime Select
Paul Lee Investment Services Lead
Natalie Mitchell-Curzon Technical Services Executive
Tina Busby-Grayer Payment Services Lead
AJ Tinkler Senior Customer Services Executive
Jackie Baker Payment Services Executive and Office Co-ordinator
Kerri Timmins Investment Services Executive
Han Steele Customer Services Executive
Ange Nippard Russell Customer Services Executive
Andy Matthews Customer Services Executive
Gareth Juliff Customer Services Executive
Jen Boon Senior Customer Services Executive

Correspondence Address

Please send all post to:


Wealthtime Client Services,

PO Box 4328,



Wealthtime Select

Wealthtime Select,

1 London Road Office Park,

London Road,



Location Information


Cambridge House
Henry Street
T: 0345 680 8000 View in Google Maps

Wealthtime Select

1 London Road Office Park
London Road
T: 01725 512 925 View in Google Maps