Wealthtime Classic

Investor FAQs

We’ve put together some FAQs to help guide you through the journey of an Investor using the Wealthtime Classic platform.

General FAQs

Wealthtime Classic is an investment platform designed for financial advisers and their clients. Our platform has been developed over many years by our in-house IT team, who each have extensive pension and investment administration experience. We work in collaboration with advisers and their clients to help deliver the best investment outcomes. We’re also ranked among the best in the market for customer service, achieving a +60 net promoter score.

A platform is a secure, online service for managing your investments and savings. It’s convenient and makes things more efficient for you and your adviser. You’ll have an account on the platform, which contains various financial products, like an Individual Savings Account (ISA) or a pension, such as a Self-Invested Personal Pension (SIPP). These products often have different tax benefits. You can pay into your products, and you can transfer investments from elsewhere.

Your adviser will choose from our wide range of investments to select assets which best align with your financial goals and your attitude to risk.

Investing is a powerful way to make your money work for you, earning returns that can beat inflation and build your wealth. Whether you’re saving for your retirement, a home, or for a new business venture, investing can be a way to secure your financial future.

Your financial adviser will help you navigate this journey, supporting you with investment decisions that align with your goals and risk tolerance.

With any investment, there are risks. The value of your investments can fall, as well as rise, and you may get back less than your original investment. Past performance is not a guide to the returns you may receive in the future.

Any applicable taxes and charges will all have an impact on the value of your investment. Charges include those from us, the managers of the underlying investment, or your adviser. We make our charges clear from the outset. These charges may be subject to change.

Your adviser will be able to inform you about any investment that is not authorised or recognised by the FCA. Most investments made available through our platform are authorised or recognised.

Please refer to our Key Features and Terms and Conditions for more information and to make sure you understand our product services and risks. We recommend that you speak to your adviser about the risks that may affect you.

We offer a wide range of products to hold your investments to to support long-term, effective financial planning. Your adviser will help you select the best combination of products for tax-efficient investing, depending on your individual circumstances.
Our products include:

Flexible Stocks and Shares Individual Savings Account (ISA) – a flexible, tax-efficient investment account
Self-Invested Personal Pension (SIPP) – a simple and tax-efficient way to save and invest for retirement
General Investment Account (GIA) – a savings account for buying and selling investments
General Investment Account in an Offshore Bond – a tax-efficient investment wrapper provided by Canada Life International or Utmost Wealth

You’ll need a financial adviser to open an account and they’ll do this on your behalf.

We’re authorised and regulated by the Financial Conduct Authority (FCA). As part of this, we must have certain safeguards in place. The money and assets belonging to investors is ring-fenced and kept separate from our company’s money. This means that in the unlikely event of our company failing, your money would be protected and safe from claims by creditors.

Any uninvested cash is held in a client money account with our banking partner, Barclays. We carefully selected our banking partner, carrying out due diligence checks into elements including financial strength and reputation. We assess our relationship with Barclays on an ongoing basis to ensure your money is appropriately protected.

If anything were to go wrong, your money would be protected under the Financial Services Compensation Scheme (FSCS), up to a maximum of £120,000. Learn more about the FSCS here: www.fscs.org.uk.

Visit our fees and charging page to find details on our platform fees and a helpful guide explaining how platform charges work.

Please contact your adviser for full information on the charges that apply to your account as these can vary based on certain factors.

Please send them to our postal address at:

Wealthtime Classic
PO Box 2468
Salisbury
SP2 2UH

If you need to speak to our team, please get in touch using the details on our contact page.

Investment terminology

Here are some common terms you might come across while investing, along with what they mean. Your adviser can help explain more about these terms if needed.

Something you own with the goal of increasing your wealth or generating returns for you over time.

May also be known as an ‘investment manager’. An expert responsible for making investment decisions for an investment portfolio.

May also be known as ‘sustainable investing’ or ‘responsible investing’. This is an investment approach where, as well as financial returns, ethical, social and environmental factors are also considered.

As a brief example, this may include ‘negative screening’ (avoiding investment in companies that engage in unethical activities) or ‘positive screening’ (investment in companies that are chosen for their positive contributions to society e.g. renewable energy).

An exchange-traded fund is made up of different types of assets (like stocks, bonds etc.) that you can buy or sell on the stock exchange.

May also be known as a ‘financial planner’. A financial professional who gives guidance on managing money and investments, and provides financial planning advice to help their clients meet their financial goals.

An expert who decides how to invest money to grow a fund and generate returns for investors.

You purchase assets (e.g. stocks, bonds etc) with your money with the expectation that you will receive a return. Please remember the value of your investments can fall, as well as rise, and you may get back less than your original investment.

Drawdown allows you to take income flexibly from your pension. You can take an amount that suits you. You can leave the rest of your pension invested.

May also be known as an ‘investment portfolio’. This is the collection of investments you hold, which is put together to align with your specific financial goals.

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Your financial adviser should always be your first port of call for any questions you have about your account, however, we’re always happy to help.