Wealthtime Platform Support
Here you’ll find our handy resources and guides to get the best out of our Wealthtime Platform.
Welcome to Investor Zone
Login guidance
Stuck on how to log in to Investor Zone? Forgotten your password, or never received your login details? We’ve got you covered with our handy new login guide and FAQs.
Investor FAQs
Looking for more information about our Wealthtime platform as an existing client? We’ve put together a list of frequently asked questions to help answer your queries.
Charges and pricing
If you’re looking to understand more about Wealthtime’s platform charges, cash account fees and other helpful guides explaining how platform charges work, our Charges and Pricing hub can help.
Document library
These documents are relevant to the Wealthtime Platform (formerly Novia). If sending a paper copy of a form to Wealthtime, please send it to:
Wealthtime Client Services,
PO Box 4328,
Bath,
BA1 0LR
Helpful guides
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Resources for you
Target Market Statements
Talk to our team today
Your financial adviser should always be your first port of call for any questions you have about your account, however, we’re always happy to help.
For Wealthtime platform queries, call
0345 680 8000
For Wealthtime Classic platform queries, call
03330 417 010
To make a complaint, click the relevant platform below: