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Contact us

Get in touch today to speak with a member of our customer experience team.

Notice for Wealthtime platform users

Due to essential maintenance, the Wealthtime platform will be unavailable between 5pm on Friday 23 October and 6am on Monday 26 October 2026.

Our phone lines are also closing at 4:30pm on Friday 23 October.

Thank you for your patience while we deliver these updates.

Support Desk

Your financial adviser should always be your first port of call for any questions you have about your platform account, however, we’re always happy to help. Lines are open 9am to 5pm Monday to Friday.

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For Wealthtime Classic (formerly Wealthtime) platform queries:

Call 03330 417 010

Email admin@wealthtime.co.uk

Support contacts

Nicola Clark Head of Customer Experience
Beth Spanswick Client Services Manager
Emma Cleary Client Services Manager
Savannah Young Client Services Executive Team Leader
Cameron Fenton Client Services Executive
Hani Sadat Client Services Executive
Lee Archer Client Services Executive
Josh Consiglio Client Services Executive
Ngonneh Mbye Client Services Executive
Mohamoud Mahamad Client Services Executive
Naomi Perry Client Services Executive
Olivia Mosson Senior Client Services Executive
Sarah Hooper Client Services Executive
Emily Stanfield-Dawkins Service Excellence Team Leader
Luc Harris Service Excellence Analyst
Sophie Coleman Service Excellence Analyst
Regan Downing Service Excellence Analyst
Kirsty Cannon Head of Key Accounts
Jenna Davies Customer Experience Manager
Alex Band Platform Consultant
Mahalia Duhaney-Collins Key Account Manager
Andrew Macbride Key Account Manager
Harry Ringwald Platform Consultant
Jake Hayzen Platform Consultant
Doug Howard Key Account Manager
Jake Vernon Key Account Manager
Jen Boon Platform Consultant
Amelia Fowles Client Services Executive
Jess Bayliss Client Services Executive
Mark Wedge Customer Experience Manager
Richard Watkins Platform Consultant

Tina Busby-Grayer Head of Operations
Paul Lee Investment Services Lead
Heidi Gyepi-Garbrah Senior Technical Specialist
Jen Boon Platform Consultant
AJ Tinkler Customer Services Lead
Ange Nippard Russell Technical Specialist
Jackie Baker Payment Services Executive and Office Co-ordinator
Gareth Juliff Customer Services Executive
Karen Goodridge-Reynolds Payment Services Lead
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Elena Gamble Senior Payment Services Executive
Ella Owen Customer Services Delivery Manager
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Alexander Forbes Senior Investment Services Executive

Correspondence Address

Please send all post to:

Wealthtime

Wealthtime Client Services

PO Box 4328

Bath

BA1 0LR

Wealthtime Classic

Wealthtime Classic

PO Box 2468

Salisbury

SP2 2UH

Location Information

Wealthtime

Royal Mead
Railway Place
Bath
BA1 1SR T: 0345 680 8000 View in Google Maps

Talk to our team today

Your financial adviser should always be your first port of call for any questions you have about your account, however, we’re always happy to help.
contact for support

For Wealthtime platform queries, call
0345 680 8000

For Wealthtime Classic platform queries, call
03330 417 010

To make a complaint, click the relevant platform below:

Wealthtime

Wealthtime Classic