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Contact us

Get in touch today to speak with a member of our customer experience team.

Support Desk

Your financial adviser should always be your first port of call for any questions you have about your platform account, however, we’re always happy to help. Lines are open 9am to 5pm Monday to Friday.

 

Notice for Wealthtime users:
We’re investing in our infrastructure to provide the next generation platform for our customers. To do this, we need a little downtime this weekend, between Saturday 6 December 10pm – Sunday 7 December 10am. During this time, Investor Zone and Adviser zone will be unavailable. We apologise for any inconvenience caused.

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For Wealthtime Classic (formerly Wealthtime) platform queries:

Call 03330 417 010

Email admin@wealthtime.co.uk

Support contacts

Nicola Clark Head of Customer Experience
Beth Spanswick Client Services Manager
Emma Cleary Client Services Manager
Savannah Young Senior Client Services Executive
Cameron Fenton Client Services Executive
Doug Howard Client Services Executive
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Hani Sadat Client Services Executive
Josh Consiglio Client Services Executive
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Ngonneh Mbye Client Services Executive
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Olivia Mosson Client Services Executive
Regan Downing Client Services Executive
Rizna Mannan Client Services Executive
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Sarah Hooper Client Services Executive
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Tamanna Chadha Client Services Executive
Luc Harris Service Excellence Analyst
Sophie Coleman Service Excellence Analyst
Kirsty Cannon Head of Key Accounts
Jenna Davies Customer Experience Manager
Alex Band Key Account Manager
Mahalia Duhaney-Collins Key Account Manager
Andrew Macbride Key Account Manager
Harry Ringwald Key Account Manager
Jake Hayzen Key Account Manager
Jake Vernon Key Account Manager
Jen Boon Key Account Manager
Jess Bayliss Client Services Executive
Mark Wedge Customer Experience Manager
Matt Sprong Key Account Manager
Richard Watkins Key Account Manager

Tina Busby-Grayer Head of Operations and Payment Services Lead
Paul Lee Investment Services Lead
Heidi Gyepi-Garbrah Benefits and Technical Services Lead
Jen Boon Key Account Manager
AJ Tinkler Senior Customer Services Executive
Ange Nippard Russell Senior Customer Services Executive
Andy Matthews Investment Services Executive
Jackie Baker Payment Services Executive and Office Co-ordinator
Gareth Juliff Customer Services Executive
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Karen Goodridge-Reynolds Senior Payment Services Executive
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Elean Gamble Senior Payment Services Executive

Correspondence Address

Please send all post to:

Wealthtime

Wealthtime Client Services

PO Box 4328

Bath

BA1 0LR

Wealthtime Classic

Wealthtime Classic

PO Box 2468

Salisbury

SP2 2UH

Location Information

Wealthtime

Cambridge House
Henry Street
Bath
BA1 1JS T: 0345 680 8000 View in Google Maps

Talk to our team today

Your financial adviser should always be your first port of call for any questions you have about your account, however, we’re always happy to help.
contact for support

For Wealthtime platform queries, call
0345 680 8000

For Wealthtime Classic platform queries, call
03330 417 010

To make a complaint, click the relevant platform below:

Wealthtime

Wealthtime Classic