{"id":13599,"date":"2026-08-17T10:06:38","date_gmt":"2026-08-17T10:06:38","guid":{"rendered":"https:\/\/www.wealthtime.com\/advisers\/?page_id=13599"},"modified":"2026-09-01T13:43:26","modified_gmt":"2026-09-01T13:43:26","slug":"how-to-add-a-new-client","status":"publish","type":"page","link":"https:\/\/www.wealthtime.com\/advisers\/how-to-add-a-new-client\/","title":{"rendered":"How to: Add a new or prospect client and add a new wrapper"},"content":{"rendered":"\n
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How to:<\/p>\n\n \n

Add a new client or prospect client and add a new wrapper<\/h1>\n\n \n \n \n\n

Did you know you can do this all online? With this smooth client onboarding process, you can add an investor and open a wrapper in minutes<\/p>\n\n <\/span>\n\n \n \n \n \n <\/div>\n\n \n <\/div>\n\n \n<\/div>\n <\/div>\n\n \n \n <\/div>\n\n \n <\/div>\n\n \n<\/section>\n\n\n\n\n

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    Key things to remember<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\n\t\t<\/div>\n\n\t\t\n\t\t\t
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    \n \n Saving applications: \n <\/h3>\n\n \n \n \n \n
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    • \u00a0If you click save, the application appears under Pending Applications from the main screen. You can resume or delete the prospect from there.<\/li>\n<\/ul>\n \n <\/span>\n\n \n \n <\/div>\n\n <\/article>\n\n\n\t\t\t\t\n\t\t\t\t\t\n\n
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      \n \n SIPPs online are for over 18s: \n <\/h3>\n\n \n \n \n \n
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      • Under 18 SIPPs can’t be done online.<\/li>\n
      • Under documents, then secure literature, you’ll find an under 18 SIPP illustration request document, and an under 18s SIPP application document.<\/li>\n<\/ul>\n \n <\/span>\n\n \n \n <\/div>\n\n <\/article>\n\n\n\t\t\t\t\n\t\t\t\t\t\n\n
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        \n \n Single and regular investments: \n <\/h3>\n\n \n \n \n \n
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        • Single investments must meet the \u00a31,200 minimum.<\/li>\n
        • Regular investments must meet the \u00a350 p\/m minimum or \u00a3600 p\/a.<\/li>\n<\/ul>\n \n <\/span>\n\n \n \n <\/div>\n\n <\/article>\n\n\n\t\t\t\t\n\t\t\t\t\t\n\n
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          \n \n NINO: \n <\/h3>\n\n \n \n \n \n
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          • This is optional at setup, but required before a client can be submitted fully, but the application can be saved to a prospect.<\/li>\n<\/ul>\n \n <\/span>\n\n \n \n <\/div>\n\n <\/article>\n\n\n\t\t\t\t\n\t\t\t\t\t\n\n
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            \n \n LEI requirement: \n <\/h3>\n\n \n \n \n \n
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            • For companies or trusts investing in MiFID\u2011compliant assets, please enter the LEI in the first box of the application.<\/li>\n<\/ul>\n \n <\/span>\n\n \n \n <\/div>\n\n <\/article>\n\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\n\n\t\t\n\t\t\t\n\t\t\n\n\t\t\n\t<\/div>\n\n<\/section>\n\n\n
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              Adviser Zone journey<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t
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              From the Adviser Zone dashboard:<\/p>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\n\t\t<\/div>\n\n\t\t\n\t\t\t

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              \n \n Select \u2018Add Investor\u2019 \n <\/h3>\n\n \n \n \n \n

              \u2193<\/h3>\n \n <\/span>\n\n \n \n <\/div>\n\n <\/article>\n\n\n\t\t\t\t\n\t\t\t\t\t\n\n
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              \n \n Select ‘Investor Type’ \n <\/h3>\n\n \n \n \n \n

              Select from: Individual, Junior Individual, Joint, Company or Trust (Company and Trust name must exactly match their legal documents)<\/p>\n

              \u2193<\/h3>\n \n <\/span>\n\n \n \n <\/div>\n\n <\/article>\n\n\n\t\t\t\t\n\t\t\t\t\t\n\n
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              \n \n Enter the Investor details \n <\/h3>\n\n \n \n \n \n

              Client Online Access required?<\/strong><\/p>\n

              If \u2018Yes\u2019 is selected:<\/strong> An Investor Zone activation email is sent after the first wrapper is submitted. The client must activate their login otherwise documents are posted and paper documentation charges apply.<\/p>\n

              If \u2018No\u2019 is selected:<\/strong> The client will not have Investor Zone access. All documents are posted, and paper documentation charges apply.<\/p>\n

              \u2193<\/h3>\n

               <\/p>\n \n <\/span>\n\n \n \n <\/div>\n\n <\/article>\n\n\n\t\t\t\t\n\t\t\t\t\t\n\n

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              \n \n Add Product Wrappers \n <\/h3>\n\n \n \n \n \n

              For individuals: Choose from GIA, SIPP Uncrystallised, SIPP Drawdown, Offshore Bond or Stocks & Shares ISA
              \nFor joint, trust or company:\u00a0Choose from GIA or Offshore Bond<\/p>\n

              \u2193<\/h3>\n \n <\/span>\n\n \n \n <\/div>\n\n <\/article>\n\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\n\n\t\t\n\t\t\t\n\t\t\n\n\t\t\n\t<\/div>\n\n<\/section>\n\n\n
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              The submission process<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\n\t\t<\/div>\n\n\t\t\n\t\t\t
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              \n \n 1. Choose a wrapper nickname \n <\/h3>\n\n \n \n \n \n

              The wrapper nickname is optional but useful for telling multiples of the same product wrappers apart.<\/p>\n \n <\/span>\n\n \n \n <\/div>\n\n <\/article>\n\n\n\t\t\t\t\n\t\t\t\t\t\n\n

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              \n \n 2. Choose investment types \n <\/h3>\n\n \n \n \n \n

              Select from: Single, Regular, or Re-registration<\/p>\n

              Bank transfer limits may require clients to send larger amounts in multiple payments. By selecting \u2018Add Another Investment\u2019 in stage 2, you can match the expected amounts to each payment, which helps us add the funds to the wrapper more quickly.<\/p>\n \n <\/span>\n\n \n \n <\/div>\n\n <\/article>\n\n\n\t\t\t\t\n\t\t\t\t\t\n\n

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              \n \n 3. Select regular withdrawals \n <\/h3>\n\n \n \n \n \n
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              • Regular withdrawals require a verified bank account.<\/li>\n
              • For prospects: submit the application first, then add the bank account under Investor Details after. Regular withdrawals can then be added under Wrapper Details.<\/li>\n<\/ul>\n \n <\/span>\n\n \n \n <\/div>\n\n <\/article>\n\n\n\t\t\t\t\n\t\t\t\t\t\n\n
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                \n \n 4. Select ongoing charges \n <\/h3>\n\n \n \n \n \n

                Select from: None, Amount or Percentage<\/p>\n \n <\/span>\n\n \n \n <\/div>\n\n <\/article>\n\n\n\t\t\t\t\n\t\t\t\t\t\n\n

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                \n \n 5. Add assets \n <\/h3>\n\n \n \n \n \n

                Select from: Cash only, Model Portfolio or Assets<\/p>\n

                There\u2019s an option within this page to use our \u2018Analyse Assets\u2019 tool to help.<\/p>\n \n <\/span>\n\n \n \n <\/div>\n\n <\/article>\n\n\n\t\t\t\t\n\t\t\t\t\t\n\n

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                \n \n 6. View your documents \n <\/h3>\n\n \n \n \n \n

                Document types:<\/p>\n

                  \n
                • Pre-sales illustration \u2013 This is an imago illustration.<\/li>\n
                • Payment instructions \u2013 This document provides our bank details for single deposits.<\/li>\n
                • Client Report \u2013 This is for your records, there\u2019s no need to send this to us.<\/li>\n
                • Application Summary \u2013 This is for your records, there\u2019s no need to send this to us.<\/li>\n
                • Direct Debit Instruction \u2013 This document is for the client to complete and send back to us.<\/li>\n<\/ul>\n

                  Some documents are available after submission. You can find these in the client dashboard, under Documents. However, we recommend that you download the ones you need from this page.<\/p>\n \n <\/span>\n\n \n \n <\/div>\n\n <\/article>\n\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\n\n\t\t\n\t\t\t\n\t\t\n\n\t\t\n\t<\/div>\n\n<\/section>\n\n\n

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                  What happens next<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t
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                  Once submitted the client will pull through to our technical teams, then will be available to view on Adviser Zone.<\/p>\n

                    \n
                  • If it\u2019s a single contribution, tell the client they can now do the bank transfer to the bank details provided in the payment instruction document.<\/li>\n
                  • If it\u2019s a regular contribution and the client wasn\u2019t present, the direct debit instruction needs to be completed and sent to us.<\/li>\n<\/ul>\n

                    If you’ve selected yes to client online access, the client will be issued an Investor Zone login within 24 hours to the email address provided. \u00a0They need to activate this to avoid a documentation charge.<\/p>\n\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t

                    \n\n\t\t\t\t\t
                    \n\n\t\t\t\t\t\t\"signpost\n\t\t\t\t\t<\/div>\n\n\t\t\t\t<\/div>\n\n\t\t\t\n\t\t<\/div>\n\n\t\t\n\n\t\t\n\n\t\t\n\t<\/div>\n\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":39,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13599","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nHow to: Add a new or prospect client and add a new wrapper - Advisers<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to: Add a new or prospect client and add a new wrapper - Advisers\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wealthtime.com\/advisers\/how-to-add-a-new-client\/\" \/>\n<meta property=\"og:site_name\" content=\"Advisers\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-01T13:43:26+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.wealthtime.com\\\/advisers\\\/how-to-add-a-new-client\\\/\",\"url\":\"https:\\\/\\\/www.wealthtime.com\\\/advisers\\\/how-to-add-a-new-client\\\/\",\"name\":\"How to: Add a new or prospect client and add a new wrapper - 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